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Pet Nanny's Pet Sitting
Frequently Asked Questions
 
Q: Is the information I provide to Pet Nanny's Pet Sitting kept confidential?
A: Yes! We do not disclose client information of any kind to third parties. All client information is protected by Pet Nanny's Pet Sitting and accessed or utilized only in such a manner as to be able to fulfill our assignment obligations.
 
Q: What kind of animals do you care for?
A: We care for most animals as long as they do not pose a danger to us. We do not care for animals with a history of biting, fighting, or attacking other animals or people.
Q: What if my property or pet is damaged while I am gone?
A: Pet Nanny's Pet Sitters agrees to provide the services stated in our service agreement in a reliable, caring, and trustworthy manner. Pet Nanny's Pet Sitters is only liable for claims arising from negligence or willful misconduct. Due to the extreme unpredictablity of animals, we cannot accept responsiblity for unusual mishaps, such as, bitings, furniture damage, etc. Also, if your pets have access to the outside, we are not responsible for injury, disappearance, fines, or damage caused by your pet to other property.
Q: May I give my Pet Sitter a gratuity?
A: Absolutely. All gratuities are greatly appreciated.
Q: What if I make reservations and then need to cancel?
A: In the event of cancellation of scheduled service after the introductory meeting and key pickup, there is no charge before 24 hrs of the scheduled visit.  Same day cancellations will incur a full visit price.

 

 

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